2018-2022

Led the design and development of a new retail software data analytics platform for a top-10 US retailer, generating over $23 million in annual average savings by providing proactive solutions for payment accuracy issues.

Successfully created and mentored a high-performing design team of 4, experiencing zero attrition, optimizing design processes and tools (Figma) to accelerate productivity.

Championed human-centered design principles throughout the SDLC, collaborating effectively with cross-functional teams across multiple regions.

Related Summarized Case Study: – Zero Hour Alerts