I am a UX leader providing design and people leadership at the Manager/Director level.
With attention to usability and a focus on service design, I have led design teams and produced digital experiences that have reached millions of users and customers over my career.
Additionally, I have vast experience providing measurable value by leveraging teamwork and creativity to produce exceptional business outcomes. I’m skilled at building market-leading products that increase customer loyalty, brand awareness, and business opportunities resulting in best-in-class applications. I’m also a collaborator with demonstrated experience leveraging cross functionality to ensure alignment with business goals and enterprise-level architectural standards.
Experience
Optum (Healthcare Technology & Services)
Senior UX Manager, Pharmacy BU / July 2022 – May 2023
Cotiviti, LLC (Healthcare Technology & Analytics)
Product Design Manager, Enterprise Development and Innovation / Feb 2018 – July 2022
Digital Team Lead (Freight Transportation & Logistics)
Estes Express Lines / Q1 – 2017
Colonial Williamsburg Foundation (Non-Profit Educational)
Manager, Web (UX) and Application Services (IT) / Oct 2013 – Oct 2016
Plow & Hearth (Ecommerce Retail)
UX Manager – Ecommerce Project Manager / Jun 2012 – August 2013
Capital One Financial (Financial Services – Credit Card/Banking)
UX Manager – Designer / Sept 2008 – Jun 2012
Design by Geeks (Creative Agency)
UX Designer – Business Owner / Mar 1996 – May 2014
Interested in a conversation?
Your message has been sent
James Bowman, CUA 